Foam Engineers prides itself on its customer care and logistics service. Most of our customer relations are long term and we listen carefully to feedback so that we can constantly improve and upgrade the service we offer.
Our systems are tailored to each specific customer and we do not operate a one-size-fits-all system. Our team is familiar with demand prediction and will often provide input to ensure sufficient stocks are held and efficient on time deliveries are made. Real time order status is available should you wish to be kept constantly updated on the status of your purchase order.
The secret to our success in winning repeat customers is our foam block stock policy, whereby we aim at all times to have safety stock raw material available to meet urgent and short lead-time orders. Our rapid turnaround foam fabrication process means your purchase order can be ready for shipment and can reach your destination at the right time. By using our own transport fleet we retain control of your purchase order right up to your door step.
Foam Engineers operates export sales anywhere in the world. Our export team can arrange and negotiate with international freight carriers and forwarders the most cost effective sea, air or road freight for your consignment and provide all the relevant documentation and labelling required.